Sending Samples

All samples sent through the platform go to our printers and through the mail stream, same as they would for your recipients. Samples should arrive between 3-7 business days - if you need expedited samples, please reach out to [email protected] for more options.

Sending to a Single Address

1

Select a Creative

Navigate to the Campaign containing your desired Creative. Click into the creative tab:

2

Send a Sample

Then click into the creative and select "Send a Sample" on the right:

3

Enter Address Details

Finally, enter your address details and the number of copies you'd like to receive then hit send!

Sending to Multiple Addresses

To send to multiple addresses and test merge tag data, follow the steps below:

1

Upload Addresses

Create a new One-Time-Send and select the creative you wish to use. When prompted, pick Upload Addresses to drag & drop your address file.

2

Map File Columns

You'll be prompted to map your file columns to the required data for mailing, as well as any custom merge tags (if applicable). If any required data columns are missing, you will not be allowed to proceed to the next step. If any of the values in your data column are empty or improperly formatted, you'll see a warning but will be allowed to move forward.

3

Launch A One Time Send

Head back to your campaign and navigate to the One Time Sends tab to launch a new send.

4

Select Existing Audience

Select the audience containing your addresses, and continue through the flow to launch!

5

Track Your Samples

Check on where your samples are in the mail stream from your campaign's overview. Click into one of the mailers and scroll down to the Event Log: