Reference Guides
Integrations
Versioning
Creatives
Poplar offers five mail formats: three different sized postcards, and letters available in Black & White or Color. For your campaign to be considered Active and available for mailing or running test, you must upload a Creative design.
Creative Best Practices.pdf
6MB
PDF
Creative Best Practices
Postcards
Postcards are printed on a heavy 120# Super Gloss (14PT) front and light gloss back card stock. They're currently available in three sizes:
More premium stock options may be configurable and offered for larger monthly volumes
Size
Suggested Use Cases
Notes
4" x 6"
Retargeting, Abandoned Cart
Prints and ships the fastest, ideal for short lead times
6" x 9"
Cross-sell/Up-sell, Prospecting
Attention grabbing, small details are easily visible
6" x 11"
Anniversary, Birthday, Celebratory Offers
Highly attention grabbing, fits the most content
6 x 11 Postcard Example
Letters
Windowed envelope with the address info printed on the first page of the letter insert page. Includes the following options:‌
- 8.5" x 11" letter page inserts. (First page includes area for return and recipient address)
- Color or B&W
- Single or Double-Sided
- Additional pages (charged per page)
- Return Envelope
- Perforation (if using Return Envelope)
The white envelope and windowed areas are not customizable - only the return and recipient addresses are visible from the outside.
Supported File Formats
When uploading postcard artwork, you will be prompted to upload two separate files for thee front and back; these files can be a mix of two different supported formats:
PDF/X-1a and JPG/PNG
Creative files that don't use variable content or dynamic merge tags can be uploaded as static PDF/X-1a or JPG/PNG files. PDF files are recommended for crisp print quality, though JPG/PNG files may be used if you're unable to export your design as a PDF.
When exporting your design to PDF, you must always use Adobe Preset PDF/X-1a. This the most digital print friendly format and will automatically flatten transparencies, adjust to the appropriate color profile, and produce a file that's under 5MB. Visit the link below for more details on best practices and formatting.
HTML/CSS
Creative designs that use variable content or dynamic merge tags must be uploaded as an HTML file. If only one side of your postcard uses dynamic content, then the other side can bee uploaded as a static PDF or JPG/PNG file.
Web or email best practices for HTML don't necessarily apply to print best practices, so we highly recommend downloading our HTML template files and reading up on dynamic creative best practices at the link below.
Printed Samples & PDF Proofs
If you're interested in receiving a physical sample of your creative before launch, you can do so via the One Time Send option from within your campaign. Select Send Sample, then input the address for delivery:
Depending on mailroom policy, sending to a residential address may be more reliable than sending to an office building.
You'll have a thirty minute grace period to cancel the mailing before it enters the mail stream, to bypass the grace period hit Send Now from the campaign's One Time Send dashboard.
Once the mailing is done processing, you'll be able to see a preview of the mailer along with a delivery date estimate, and live status updates on where it is in the mail lifecycle from production to delivery from the campaign's History tab.
PDF Proofs
During the creative upload process, you'll be given the option to view and download a PDF preview of what your file will look like after cut, with the auto-applied address block:
Always download and review your creative preview to assure all images and text are rendering in high resolution, with no typos or missing elements.
Last modified 6mo ago