Troubleshooting & FAQ
A quick start guide on what Poplar has to offer the best way to get setup
- Can I build a Lookalike Model on a targeted segment of customers?
- Can I mail internationally?
- Can I permanently delete a campaign?
- Can I personalize my campaign based on location?
- Can I set a holdout group for a lookalike prospecting campaign?
- Can I set up A/B Tests?
- Can I split a mailing between standard and first class postage in order to optimize delivery time, based on printer location?
- Can I upload a list of emails instead of names and addresses to build a lookalike model for prospecting?
- Can Minimum Days Between Mailings be set on a campaign level?
- Can you integrate with my marketing platform?
- Creative Upload Error: File dimensions are incorrect
- Creative Upload Error: File must be smaller than 5MB
- Creative Upload Error: Not a valid PDFx1a file
- Creative Upload Error: Number of pages must be no more than 1
- Do both sides of my creative have to be the same file format?
- Does including name or phone number affect the success rate of the address append feature?
- How can I check on which emails were matched during the address enrichment process?
- How can I measure the results of a campaign?
- How can I receive a sample of my creative?
- How can I see the delivery status of my mailer?