Sending Samples


Select a Creative

Navigate to the Campaign containing your desired Creative. Click into the creative tab:

Then click into the creative and select "Send a Sample" on the right:


Enter Address Details

Finally, enter your address details and the number of copies you'd like to receive then hit send!

You can expect your samples to arrive in 5-7 business days. If you haven't received your samples within that time period, reach out to

Sending to Multiple Addresses & Testing Merge Tags


Upload Adresses

Create a new One-Time-Send and select the creative you wish to use. When prompted, pick Upload Addresses to drag & drop your address file. 

Map File Columns

You'll be prompted to map your file columns to the required data for mailing, as well as any custom merge tags (if applicable). If any required data columns are missing, you will not be allowed to proceed to the next step. If any of the value in your data column are empty or improperly formatted, you'll see a warning but will be allowed to move forward.

Samples Step 1

Uploading a .csv mail file is the ideal choice for launching batched campaigns via a One Time Send and are the only other option, aside from a web trigger setup, for supplying custom merge tag data. 

Select Audience

If you've already uploaded an audience file to the Audiences page, you'll see it available for selection if it has finished processing:

Do not select this option if your creative contains custom merge tags. The page Audiences does not store custom merge tag data, so your merge tags will not populate.