Poplar Billing Questions

If you see 'heypoplar.com/bill' on your billing statement

Heypoplar.com/bill appears on your billing statement when you send mail through the Poplar platform, which is a product of Share Local Media. It also appears when a monthly or annual subscription payment is processed.

How to see what you were charged for

  1. To see your purchase history, go to app.heypoplar.com/billing.
  2. Sign in with your Poplar account.
  3. A list of charges will appear.
  4. To see the full invoice including tax, tap or click "View Invoice". Multiple purchases, including large manual sends, might be grouped onto one charge.

If you still can't identify the charge

Can't find a matching charge on your Poplar account? Contact us at support@heypoplar.com for more assistance.