Poplar Billing Questions
If you see 'heypoplar.com/bill' on your billing statement
Heypoplar.com/bill appears on your billing statement when you send mail through the Poplar platform, which is a product of Share Local Media. It also appears when a monthly or annual subscription payment is processed.
How to see what you were charged for
- To see your purchase history, go to app.heypoplar.com/billing.
- Sign in with your Poplar account.
- A list of charges will appear.
- To see the full invoice including tax, tap or click "View Invoice". Multiple purchases, including large manual sends, might be grouped onto one charge.
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If you still can't identify the charge
Can't find a matching charge on your Poplar account? Contact us at support@heypoplar.com for more assistance.